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Showing 5 reviews Rating:1 Avoid. Ordered a phone case a month ago. Never received it. Sent numerous emails with slow responses looking for my address again when clearly they should have it on the order number? Now they have just stopped replying to my emails Poor customer service and a scam in my opinion I paid €48 for nothing. Have reported this matter to my bank. Highly DO NOT recommend.
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0 You have already voted! Rating:1 One star is more than this outfit deserve.
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0 You have already voted! Rating:1 I ordered a phone case and a charger for in the car. The money left my account, but I recieved no confirmation of the purchase/order. I emailed them after a week of not receiving the product and they told me to give it 10 days, I asked for a confirmation of the order and they ignored this request. After two weeks, and multiple emails asking them to confirm my purchase i had to ask for a refund as i still hadn’t recieved anything. Will not be using this website again. Emails with Aamir Khan.
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0 You have already voted! Rating:3 Ordered a case for my Samsung A6 tablet and Samsung S7 Edge, paid for both items by card, nothing received to confirm order. After a couple of days sent payment confirmation to ask for an update on the items ordered, received a response to say that he would check and advise, couple of days later advised items would be sent shortly. Upon receipt of this email, I wanted to double check that the A6 tablet case was the correct one, a response was received to say straight away that it was. Great, I thought. A couple of days later only the tablet case was received, sent an email straight away to advise phone case was missing, I was advised my order would be checked and I would be contacted….4 days later still waiting. Phone case eventually arrived, unfortunately it didnt fit the phone. Sent an email to advise I would return for a refund along with re-imbursement for the postage, due to the item being faulty. Just had the refund, however only £8.99 the cost of the phone case, there goes...
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0 You have already voted! Rating:4 I had some issues with my order however the company worked hard to ensure the refund was given and they kindly sent me an iPhone case to use for free as a goodwill gesture.
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User
I ordered a phone case in July 2019. The website stated delivery would be within 3-5 days (free). I received no email confirmation of my order, so two weeks’ later I emailed for an update, but of course, received no reply. I was relying on the delivery time and had to buy a different case through a well known online retailer instead, (which was actually better and cheaper and arrived in the time stated).
I eventually received the TopGadget phone case almost 4 weeks after placing my order, but never received a reply to my email (or apology for the delay or radio silence). Of course, they had no issues emailing numerous times requesting me to review them….well here is the review: I won’t be using them again.
Chloe
AJW
M
They have some issues responding to messages but I found when contacting through text message they were very helpful and efficient in their responses