Bradford District Care NHS Foundation Trust

Average score: 1.8/5
(5 reviews)
   http://www.bdct.nhs.uk/
   New Mill, Victoria Road, Saltaire, Shipley BD18 3LD, UK
   +44 1274 228300

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Opening hours

Opening hours
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

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    Showing 5 reviews
  1. Rating:

    5
    One of the best health care providers in the country. Don’t believe all you read
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  2. Rating:

    1
    Is any option for zero ratings for these rude, ignorant and none professional staff , the nightmare place. Really want to say these guys are really deserving 0000000000000 !
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  3. Rating:

    1
    Dr anetha muckdon of the bands service for adult adhd autism completely unfit for purpose
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  4. Rating:

    1
    Following a discovery that a member of staff had disclosed information about my care I made a complaint to their advice and complaints department, following a number of months I received a report, this identified that the nurse who at no time was involved in my care had accessed my medical records including very sensitive information on 3 occasions for a total of 31 minutes , however their report played down the seriousness accepting the nurses excuse that the first access was to check my date of birth, the second for my phone number and most unbelievable of all the third she claimed could not remember but believes she must have caught my record (yes they thought that was possible).

    They claim the report was impartial , however within 7 days of the incident and before the investigation they completed an incident report stating ‘No Harm Done’ and within 21 days of this the nurse had completed her disciplinary (a learning exercise) this before the investigation was comp...

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  5. Rating:

    1
    I’m struggling to believe that in a time of NHS austerity, this Trust can spend £1.5 million pa on a supposedly ‘First Responder’ advice & support helpline which takes 20 mins of your time under very difficult (& potentially life-threatening) carer circumstances asking inane questions (eg ‘how do you spell ‘bisoprolol’?) and then the TOTAL sum of their advice & support is ‘Phone 111’ – no explanation, no advice, no support of any description. Prime example of the not-my-problem mentality which drags the NHS into the mud. And the totally contemptuous handling of the resultant complaint (‘lost’ it for 6 weeks initially) belies any accountability on their part. For your own sake, anyone who’s emotionally vulnerable, try the Samaritans, try your nearest place of worship, yes, even try 111 – maybe if the latter had the First Responders’ budget & supposed professionals on the front line,...
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